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Adam Greenfield of v-2 Organisation

Independent content providers, commerce, and the wary dance they do around each other

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By: Adam Greenfield

“Independent content provider.”

Has a nice ring to it, doesn’t it? Feisty and incorruptible-sounding, along the lines of “indie record label.” And yet professional, even clinical, in a crisp new-century way, like “primary healthcare provider.”

What the phrase tends to obscure is the human beings involved are — not always, but frequently — nothing more or less than writers. Now, as an epithet for writer, the term is a distinct improvement on those which earlier ages offered up — certainly better than the unflattering “hack”; infinitely more accurate than “ink-stained wretch” for someone whose job may after all involve stoking an XML feed. But what it fails to address is how the individuals involved are supposed to maintain their vaunted independence, in a world where there are ever rents to be paid, college loans to be retired, dental bills to settle.

For centuries, at least since the emergence in the West of the literary archetype — that consumptive figure hunched over the spattered pages strewn across the makeshift desk of his garret, ink freezing in the well — there’s been a general understanding that while the writer’s role may well involve standing in loyal opposition to the culture in which they operate, there is some hope of financial reward involved. Only cranks, mystics, revolutionaries and wealthy dilettantes wrote without some form of pecuniary support, whether patronage, salary, direct sales, residuals, or the penny-a-word piecework compensation offered by pulp-magazine editors.

hacks and hackers

The Internet changed all that. The Internet, and especially its conjoined offspring, the World Wide Web, lowered or eliminated the traditional barriers to entry, making independent one-to-very-many publishing both technically feasible and popularly accessible. Even before Blogger, a writer whose fanzine scrawls might have reached a maximum audience of a few hundred had the ability to throw up a few HTML pages and thus reach a potential audience of tens of millions, worldwide. At the moment this became possible, two stubbornly deep-rooted cultures were set on a collision course, and ever since, those of us who write for the medium have stood in an uneasy relationship to the fruits of our labor.

In the famous terms of the hacker ethos espoused by those whose efforts gave us the Net’s theoretical and technical underpinnings, information “wants to be free.” Practically speaking, this meant not merely free-as-in-unrestricted, but free-as-in-zero-cost. You offered the community and the world beyond your “content” because you had figured out some particularly elegant hack; your reward was the incremental growth of your reputation, with guru status and net.godhead waiting at the summit. Someone expressing an expectation that he or she be directly compensated for whatever insight or point of view they might have developed was held to be acting in bad taste, at the very least.

By contrast, in writing and publishing, even the Whitmans and Selbys, the Pynchons and Ackers and Sterlings made bank off their efforts, and why the hell not? They might or might not have continued their output in the absence of a paycheck, but writing was acknowledged to be a way to make a living. How good a living, of course, stood in direct correlation to how many people reckoned with your work: you reached a hundred thousand or a million readers, you got compensated in like measure, however scruffy and disreputable you may have been personally.

These are clearly very different yardsticks by which to measure worth.

never the twain shall meet?

For a short while, it seemed as if the Internet and the almighty dollar had come to some sort of rapprochement. The dot-com boom of 1997-2000 — primarily driven by excitement around the high-speed, low-drag moneymaking potential of e-commerce, where all things Web came with business plans attached and a first round of VC funding on the way — did a lot to break the back of the original hacker purity of spirit. The term “micropayment” got its first airing. And maybe somewhere in there, there would be room between the greedheads and the techno-Marxist ascetics for a hard-working, independent-minded writer to turn a buck without having to whore themselves out.

The massive collapse of the dreams of ’99, and the utter and unlamented failure of most corporate

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